General Questions
Last updated
Last updated
We understand that roleplay is quite a difficult genre to get into, but we're here to help! You can access our support channels listed on this page.
You can get support from one of our friendly staff in our , as well as the in the #help channel.
You can create a private in-game ticket where staff can have a conversation with you regarding an issues or questions you may have. This can typically be an easier solution if you're newer to the server, or don't have Discord.
You can access this by using /help in-game which will prompt you with a chat-based menu where you'll be asked what you need help with.
We can answer a range of request on the forums, this may be where you get directed for a gaurenteed resolution.
Whenever you lose an item in-game, you'll always be prompted to create a request via the Item & Vehicle request forum. You'll need to provide evidence of you owning the item in this request.
We can only handle the following issues by creating a Housing Issue Request on the forums for an Administrator+ to respond:
Broken edit mode region.
An inactive property owner.
A missing block.
Issues with breaking/placing blocks in edit mode.
If you've just joined a faction, or you're missing a role you may be asked to create a Role Request on the forums.